Privacy Policy
Effective Date: October 13, 2026Humphrey’s Enterprises, Inc. (“HEI,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://www.hei-humphreys.com, contact our business, or request information about our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide when contacting us, submitting an online form, requesting service, or communicating with our team.
This information may include:
Name
Email address
Phone number
Property or service address
Company or organization name
Type of service requested
Project or service details
Any additional information included in your message
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type and device information
Operating system
Pages visited and time spent on the website
Referring websites or search engines
General geographic information
Website interactions and usage data
We collect this information to respond to inquiries, provide services, maintain our website, and understand how visitors use our online resources.
2. How We Use Your Information
We may use the information we collect to:
Respond to questions and service inquiries
Schedule, coordinate, and provide requested services
Communicate regarding estimates, appointments, and projects
Provide customer support
Improve our website and customer experience
Monitor website performance and visitor activity
Evaluate and improve our marketing efforts
Maintain business records
Protect our website and business from fraud, misuse, or unauthorized activity
Comply with applicable legal obligations
We may also use information to follow up on inquiries or provide relevant information about services you have requested.
3. Website Analytics
Our website uses analytics tools, including Google Analytics and Squarespace Analytics, to better understand how visitors find and interact with our website.
These tools may collect information such as:
Pages visited
Traffic sources
Approximate geographic location
Device and browser information
Website interactions
Session duration and other usage statistics
This information helps us evaluate website performance, improve navigation, understand which services visitors are interested in, and make improvements to our online presence.
Analytics providers may process information according to their own privacy policies and applicable data protection requirements.
For more information, visit:
Google Privacy Policy: https://policies.google.com/privacy
Squarespace Privacy Policy: https://www.squarespace.com/privacy
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, analyze visitor activity, remember preferences, and improve website performance.
Cookies are small files stored on your device when you visit a website.
These may include:
Essential Cookies: Necessary for the website to operate properly, including security and basic functionality.
Analytics Cookies: Help us understand website traffic, visitor behavior, and performance.
Marketing Cookies: May be used, when marketing or advertising tools are enabled, to measure advertising performance or provide relevant advertising.
You can manage or disable cookies through your browser settings. Where available, you may also manage optional cookies through our website’s cookie preferences.
Disabling certain cookies may affect website functionality.
5. Contact Forms and Service Requests
When you submit a contact form or service request through our website, the information you provide is used to review your inquiry and communicate with you about your requested services.
Form submissions may be processed through Squarespace and delivered to authorized HEI personnel through connected email or business systems.
Please do not submit sensitive financial information, passwords, Social Security numbers, or other unnecessary confidential information through our website forms.
Submitting an inquiry does not automatically establish a customer relationship or guarantee service availability.
6. Third-Party Services
We use third-party providers to support our website, communications, customer service, analytics, and business operations.
These providers may include:
Squarespace for website hosting and form functionality
Google for analytics and search-related services
Microsoft for business email and communications
NiceJob for customer reviews and reputation management
Other service providers used to support business operations
These companies may process information as necessary to provide their services and according to their respective privacy policies.
Our website may also link to external services, including third-party financing providers. If you choose to visit or use those services, their separate privacy policies and terms apply.
7. Information Sharing and Disclosure
We may share personal information with trusted service providers, contractors, or business partners when reasonably necessary to operate our business, respond to inquiries, or provide requested services.
We may also disclose information:
When required by applicable law or legal process
To protect the rights, property, or safety of HEI, our customers, or others
To investigate suspected fraud, misuse, or security incidents
In connection with a business transaction, subject to applicable legal requirements
We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.
Certain analytics or advertising technologies, if enabled, may involve data disclosures that are subject to additional privacy rights under applicable law.
8. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure.
While we work to protect information collected through our website and business operations, we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer needed, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
10. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legal, contractual, or legitimate business purposes.
You may also manage cookies through your browser settings and use available privacy controls provided by our website or third-party services.
If you receive optional marketing communications from us, you may request to stop receiving them by contacting our office or using any unsubscribe mechanism provided.
11. Children’s Privacy
Our website is intended for general audiences seeking information about our business and services. It is not directed toward children under the age of 13.
We do not knowingly solicit personal information from children under 13 through our website.
If you believe a child has submitted personal information to us, please contact our office so we can review the matter and take appropriate action.
12. External Websites and Links
Our website may contain links to third-party websites, social media platforms, financing providers, or other external services.
We are not responsible for the privacy practices, security, or content of websites operated by third parties.
We encourage visitors to review the privacy policies of external websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business operations, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage visitors to review this page periodically.
14. Contact Information
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Humphrey’s Enterprises, Inc. (HEI)
4007 NM-90
Silver City, NM 88061
Phone: (575) 538-2152
Email: office@hei-humphreys.com
Website: https://www.hei-humphreys.com